At jom2play, your privacy is not merely a legal obligation – it is a core value we uphold. This document clearly and honestly explains how we collect, use, store, and protect your personal information as a player on our Malaysian online casino platform.
Six core principles that guide how jom2play handles your personal data – with full transparency, accountability, and respect.
Jom2play only collects data that is genuinely necessary to operate our services – no excess data is gathered purely for marketing purposes. Our data minimisation principle ensures you are never exposed beyond what is strictly required.
📊 Minimum DataAll personal and financial data is stored in encrypted form using AES-256 – the same encryption standard used by leading Malaysian banks. Data is accessible only to authorised systems.
🔐 AES-256Jom2play does not sell, rent, or trade players' personal data to any third party for marketing purposes. Your data belongs to you, and we will not sell it to outside companies.
🚫 No Data SellingWe clearly inform you of what data is collected, for what purpose, and how long it is retained. There is no hidden data collection at jom2play – what you see in this Privacy Policy is exactly what happens in practice.
👁️ 100% TransparentYou have the right to access, correct, delete, or transfer your personal data. All requests are processed within 14 business days at no additional charge. You are in full control.
⚙️ Full RightsJom2play operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data handling practices are designed to meet or exceed the legal requirements set out under that Act.
⚖️ PDPA 2010This Privacy Policy is published by jom2play ("we", "our platform") and applies to all users who access or use the services provided through the jom2play.biz website and all associated sub-domains and applications.
We understand that your personal data is a trust you place in us. When you register as a member jom2play, playing online casino games, making deposits or withdrawals, or simply browsing our website, you are entrusting us with certain information about yourself. We take this responsibility very seriously.
This Privacy Policy is designed to help you understand:
Consent: By registering an account or using the platform jom2play, you consent to the collection and use of your personal data as described in this Privacy Policy, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
jom2play collects data from you in several ways – directly when you provide it, automatically as you use the platform, and in certain cases through legitimate third parties.
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Registration form, KYC |
| Contact Information | Phone number, email address, residential address | Registration form |
| Financial Data | EWallet account details (TNG, GrabPay), FPX details | Deposit/withdrawal process |
| Gaming Data | Betting history, wins, losses, session duration | Automatically during gameplay |
| Technical Data | IP address, device type, web browser, operating system | Automatic – server logs |
| Usage Data | Pages visited, time spent, clicks, searches | Cookies & Analytics |
| Communications Data | Live chat records, support emails, complaints | Support interactions |
Note: jom2play does not store your full credit card numbers or online banking passwords. Sensitive financial information of this nature is handled directly by the third-party payment providers made available to you.
jom2play uses your personal data for lawful and transparent purposes. We do not use your data in ways you would not expect or that are not stated here:
You may withdraw your consent to receive marketing communications at any time by updating your preferences in your account settings or by contacting our support team jom2play.
jom2play does not sell, rent, or trade your personal data. However, in certain circumstances, we may share your data with the following parties:
All third parties that receive data from jom2play subject to strict data protection agreements and are only permitted to use that data for specified purposes. We do not allow them to use your data for their own purposes.
jom2play implements comprehensive technical and operational security measures to protect your personal data from unauthorised access, loss, or destruction:
While we take all reasonable steps to protect your data, no system is 100% secure. In the event of a security breach affecting your data, jom2play will notify you within 72 hours of identifying the incident, in line with data breach notification requirements.
jom2play uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. The following are the types of cookies we use:
You can manage cookies through your browser settings or via the cookie preference panel available on the platform jom2play. Disabling certain cookies may affect the functionality of some parts of the platform.
jom2play retains your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law:
When data is no longer needed and there is no legal obligation to retain it, jom2play will securely delete or fully anonymise it so that it can no longer be linked to you.
As a player jom2play and data subjects under Malaysia's PDPA, you have the following rights:
Request a copy of the personal data we hold about you at any time.
Request correction of any inaccurate or incomplete information we hold about you.
Request deletion of your data when it is no longer required (subject to legal obligations).
Request restriction of your data processing under certain circumstances.
Receive your data in a machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing at any time.
To exercise any of the rights above, contact us at support@jom2play.biz with the subject line "Personal Data Rights Request". All requests will be processed within 14 business days and no charges will apply.
Platform jom2play is restricted to users aged 18 and above. We do not knowingly collect personal data from children or minors.
If we become aware that a child's personal data has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed without delay. If you believe your child or someone under the age of 18 has registered an account at jom2play, please contact us immediately at support@jom2play.biz.
For Parents: jom2play recommends using parental control software to prevent children from accessing online gambling websites. If you need guidance, our support team is ready to assist.
jom2play reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our services.
When a material change occurs, we will:
Continued use of the platform jom2play after the effective date of the changes will be considered your acceptance of the amended Privacy Policy.
jom2play has appointed a Data Protection Officer responsible for ensuring compliance with Malaysia's PDPA and handling all data privacy-related matters.
When submitting a privacy-related request, please provide your full name, registered email address, and the type of request you are making (access, correction, deletion, etc.) to help us process it promptly.
Join hundreds of thousands of Malaysian players who trust jom2play to protect their privacy. Register for free today and enjoy the best online casino games with complete peace of mind.
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